Privacy Policy

Last updated:

Introduction

Quarrionyzor is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or purchase our handcrafted scented candles. We comply with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs) when handling your personal information.

Information We Collect

When you interact with Quarrionyzor, we may collect the following information:

  • Personal identification information (name, email address, phone number)
  • Shipping and billing addresses for candle orders
  • Payment information processed securely through third-party providers
  • Communication preferences and enquiry details
  • Information about your candle preferences and scent choices

Purpose of collection: We collect your information to process orders, communicate with you, improve our services, and (with your consent) send promotional material. We take reasonable steps to tell you at or before the time of collection why we need it, who may receive it, whether provision is voluntary or compulsory, and what happens if you choose not to provide it. Where providing information is optional, we will say so.

Retention: We do not keep your personal information longer than necessary for the purposes for which it was collected, or as required by New Zealand law.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your scented candle orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries about our candle products
  • Improve our candle offerings and website experience
  • Send promotional materials about new scents (with your consent)

Data Protection

We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only by authorised personnel at Quarrionyzor who need it to fulfil your orders or respond to enquiries.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our candle business, such as shipping providers and payment processors. These parties are obligated to keep your information confidential.

Overseas disclosure: If we disclose your personal information to organisations outside New Zealand, we will ensure that the recipient is subject to privacy laws that provide comparable protection to the Privacy Act 2020, or has agreed to protect your information in a way that provides comparable safeguards, or we will obtain your informed consent and tell you that your information may not receive the same protection as under New Zealand law.

Privacy breaches: If a privacy breach occurs that has caused serious harm (or is likely to do so), we will notify the Office of the Privacy Commissioner and affected individuals as soon as practicable after we become aware of the breach, in accordance with the Privacy Act 2020.

Your Rights

Under the Privacy Act 2020 you have the right to:

  • Access your personal information held by Quarrionyzor (we will respond promptly and in accordance with the Act)
  • Request correction of inaccurate, incomplete, or misleading information
  • Request deletion of your information where we no longer need it for a lawful purpose
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz) if you believe your privacy has been interfered with

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Quarrionyzor
35 High Street, Auckland Central
Auckland 1010, New Zealand
Email: infocenter@quarrionyzor.world
Phone: +64 9 302 2373